Communication Skills

Course Overview

Faced with a daily deluge of information, we have never had greater need of clear communication skills.

You will discover the principles of writing influential emails, reports and proposals. You will find new confidence in your ability to make convincing presentations and conduct productive meetings. And you will develop communication approaches that are sensitive to cultural and personal differences.

Learning Objectives:

  • Making effective phone calls and writing emails.
  • Online communication in a professional context.
  • Delivering effective presentations.
  • Writing professional reports and proposals.
  • Conducting productive meetings.
  • The future trends in professional communication.